Excellent trip organization. Thank you! We had a wonderful driver, Oyop, who suggested how to plan our itinerary to visit all the locations we wanted to see. He took many great photos and videos for us. And most importantly, our journey was without incidents, considering the difficulty of navigating the narrow mountain roads of Nusa Penida.
Everything was great, we were picked up from the hotel on time, we ate traditional pancakes, I was assigned to a group with Russian-speaking girls around my age and with similar physical training. I don’t know if it's a coincidence or if they consider whom to pair with whom, but we were very comfortable together, we walked quickly and didn't have to wait for anyone, we also descended quickly 👌 we were lucky with the weather, the views were stunning. Our guide was a strong guy, offering a hand when needed and took successful photos; it was clear that he knew the angles, experienced 😎 after the ascent, we went to the thermal baths to relax, a nice place to visit to unwind after the climb 🌺
Everything was great. Interesting locations, lots of photos, emotions. Wonderful tour, interesting guide Ani, polite driver. Thank you very much. If we weren't leaving, we would have gone on another tour.
We had already paid for the tour and had a few hours left before leaving for Nusa Penida. We trusted the 12GOAsia site to arrange speedboat tickets to the island. After struggling with the payment and confirmation for more than an hour, as we were packing our things, we were shocked to receive a message from support saying that they could only provide us with return tickets. What to do? The excursion was already paid for. The mybalitrips team came to the rescue, Uliana helped book and pay for the tickets, stayed in touch, answered all questions, and provided clear instructions. As a result, at 6:30 am we embarked on a wonderful journey! We recommend it to everyone.
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Some services on our website can be paid for on the day of the trip, but most require a partial or full prepayment. If you'd like to pay for a tour on the day of your trip, please check with a manager in the online chat whether this is available (the chat is in the lower-right corner of the website or in your personal account).
Payments are made in the "Payment" section of your personal account. A link to your account is sent to you by email once you complete your booking on the website.
You can pay online by VISA, MasterCard or PayPal.
Online, you can either pay the prepayment amount or cover the full cost of the service you've selected.
Any remaining amount is paid in Indonesian rupiah on the day of the trip, when you arrive. The balance will then be shown in the "Payment" section of your personal account.
If you have any questions, please contact our booking managers in the online chat (in the lower-right corner of the website or in your personal account).
MyBaliTrips is an Indonesian travel company that handles online bookings for tours and excursions across Bali and the islands of Indonesia, operating since 2013. Over that time it has arranged trips for more than 60,000 travelers and signed over 40 contracts with vetted local operators and guides. MyBaliTrips holds the Tripadvisor Travelers' Choice 2025 award and is rated 4.7 on Google, 4.2 on Tripadvisor and 5.0 on Yandex.
Pick a tour, fill in your details and click "Book" — it takes a couple of minutes. If needed, a manager will get in touch using the contacts you provided. Once payment goes through, you'll receive a confirmation by email and in your account, where all the booking details are listed.
After the tour is over, you will receive an email with a link to leave a review. You can also leave a review by logging into your personal account.
Tripadvisor Traveler's Choice Awards 2025Tripadvisor Traveler's Choice Awards 2025
Secure payments via Mastercard, Visa, and PayPal
