• Payments are processed through a major Indonesian payment aggregator — funds are credited instantly, and every transaction is fully secure.

• Some services on our website can be paid for on the day of the trip, but most require a partial or full prepayment. If you'd like to pay for a tour on the day of your trip, please check with a manager in the online chat whether this is available (the chat is in the lower-right corner of the website or in your personal account).

• Payments are made in the "Payment" section of your personal account. A link to your account is sent to you by email once you complete your booking on the website.

• You can pay online by VISA, MasterCard or PayPal.

• Online, you can either pay the prepayment amount or cover the full cost of the service you've selected.

• Any remaining amount is paid in Indonesian rupiah on the day of the trip, when you arrive. The balance will then be shown in the "Payment" section of your personal account.

• If you have any questions, please contact our booking managers in the online chat (in the lower-right corner of the website or in your personal account).

MyBaliTrips is an Indonesian travel company that handles online bookings for tours and excursions across Bali and the islands of Indonesia, operating since 2013. Over that time it has arranged trips for more than 60,000 travelers and signed over 40 contracts with vetted local operators and guides. MyBaliTrips holds the Tripadvisor Travelers' Choice 2025 award and is rated 4.7 on Google, 4.2 on Tripadvisor and 5.0 on Yandex.

Pick a tour, fill in your details and click "Book" — it takes a couple of minutes. If needed, a manager will get in touch using the contacts you provided. Once payment goes through, you'll receive a confirmation by email and in your account, where all the booking details are listed.

After the tour is over, you will receive an email with a link to leave a review. You can also leave a review by logging into your personal account.