Transfer from / to Bali airport

What to expect

At the scheduled time, a driver from «Bali Made Tour» will arrive at your hotel or villa to take you to the airport. Please be ready at the hotel reception or the entrance of your villa.

Important Information:

• Included waiting time is up to 2 hours from the scheduled pickup time listed in your account. Extra waiting time (more than 2 hours) is payable in cash directly to the driver: 100 000 idr / hour. For a night transfer, an additional charge of 50 000 idr / car is paid on the spot in cash to the driver. Night transfer times from 23.00 to 05.00.

• If you are delayed, please inform the driver or contact the manager through the online chat for additional paid waiting time. You can change the driver's pickup time no later than 3 hours before the originally scheduled time.

• Transfers must be booked and paid for at least 24 hours before your flight time.

• If the transfer is arranged less than 24 hours before your flight arrival/departure, our company is not responsible for fulfilling your order.

• If you want to change the pickup time assigned by the transport company, please contact us through the online chat on our website and inform the manager. Otherwise, the driver will wait for you at the time specified in your account.

Emergency Contact Information:

• If your driver is unresponsive, please contact us via the online chat on our website. Our support team is available daily from 9:00 AM to 11:00 PM (GMT+8).

• For assistance outside these hours, you can reach the on-call manager at the transport company by phone number (the driver's phone number is listed in your personal account). Please provide your full name (as stated in your booking in English) and mention that you are «MyBaliTrips» customer.