Start your trip to Bali paradise with luxury comfort and service. In the arrival hall or immediately after getting off the plane. a driver with a sign will be waiting for you.
The spacious «Toyota Alphard» car with a leather interior and an advanced climate control system accommodates up to 5 passengers. You will be able to relax in the upholstered chairs, which have a number of individual settings. Thanks to the smooth running, your way to the hotel or villa will be easy and pleasant.
Also, in order to get to the hotel or villa quickly and without traffic jams, you can use the VIP escort service on a police bike. Fast track service and police escort are paid additionally.
Focus on a bright, full of impressions vacation, and we will take care of your comfort!
At the scheduled pick-up time, a «Bali Happy» driver will arrive at your hotel or villa to transfer you to the airport. Please be ready and wait at the hotel reception or at the entrance of your villa.
The complimentary waiting time is 2 hours from the scheduled pick-up time, as indicated in your booking details. If you experience any delays, kindly inform the driver or contact our manager via the online chat to request additional waiting time, which will be subject to an extra charge. You can modify your pick-up time up to 3 hours before the original time specified in your booking. The additional waiting fee is IDR 50.000 per hour, payable directly to the driver in cash.
VIP police escort are booked and paid separately through the manager.
You need to book the transfer at least 24 hours before departure.
If you have booked the transfer less than 24 hours before departure, the company is not responsible for the fulfilling of the order.
If you want to change the arrival time of the car assigned by the transport company, please contact the online chat on the site and inform «MyBaliTrips» manager about the change. Otherwise, the driver will be waiting for you at the time specified in your personal account.
carefully indicate the flight number, date and time of departure in your personal account
be sure to choose a ticket with the correct area at your hotel address
the transfer must be booked and paid for at least 24 hours before the departure
the cost is the same regardless of the number of people
the driver speaks English and Indonesian
we provide a refund for the service, with a 10% deduction from the payment amount, if the customer cancels at least 3 hours before the event begins, or if they can provide an official hospital document.
refunds are processed using the exchange rate determined by the Bank of Indonesia on the day of payment.
we provide a full refund if the service provider is unable to deliver the service.
we assess refund requests within 5 calendar days from the date of the customer's application.
refunds are processed within 14 calendar days from the date of the customer's request.