A long flight, heavy luggage, heat, and searching for a taxi – that’s not how your journey to Bali should begin.
The simple solution: a private transfer from Bali airport. Your driver will meet you in the arrivals area with a sign, help with your luggage, and take you to your hotel or villa in a comfortable air-conditioned car.
And on your departure day, enjoy the same reliable transfer to Bali airport: your driver will arrive on time, assist with your bags, and drop you off right at the terminal.
Everything clear, smooth, and stress-free.
Book your Bali airport transfer in advance – and start your holiday in Bali with ease.
A driver from «Bali Made Tour» will meet you at the exit of the international or domestic terminal at Bali Airport. You can easily identify them by the sign displaying our company name, «MyBaliTrips».
Included waiting time is up to 2 hours from the scheduled pickup time listed in your account. Extra waiting time (more than 2 hours) is payable in cash directly to the driver: 100 000 Rp / hour.
For a night transfer, an additional charge of 50 000 Rp / car is paid on the spot in cash to the driver. Night transfer times from 23.00 to 05.00. If your flight is delayed, please contact the driver directly using the phone number provided in your personal account. You can change the driver's pickup time no later than 3 hours before the originally scheduled time.
Bali Airport offers free Wi-Fi. For quicker coordination with your driver, we recommend connecting to the internet immediately upon arrival.
If the transfer is arranged less than 24 hours before your flight arrival/departure, our company is not responsible for fulfilling your order.
If you want to change the pickup time assigned by the transport company, please contact us through the online chat on our website and inform the manager. Otherwise, the driver will wait for you at the time specified in your account.
If your driver is unresponsive, please contact us via the online chat on our website. Our support team is available daily from 9:00 AM to 11:00 PM (GMT+8).
For assistance outside these hours, you can reach the on-call manager of the transport company (the driver's phone number is listed in your personal account). When contacting us, please provide your full name (as stated in your booking in English) and mention that you are «MyBaliTrips» customer.
Bali Made Tour
we provide a refund for the service, with a 10% deduction from the payment amount, if the customer cancels at least 3 hours before the event begins, or if they can provide an official hospital document.
refunds are processed using the exchange rate determined by the Bank of Indonesia on the day of payment.
we provide a full refund if the service provider is unable to deliver the service.
we assess refund requests within 5 calendar days from the date of the customer's application.
refunds are processed within 14 calendar days from the date of the customer's request.
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