A long flight, heavy luggage, heat, and searching for a taxi – that’s not how your journey to Bali should begin.
The simple solution: a private transfer from Bali airport. Your driver will meet you in the arrivals area with a sign, help with your luggage, and take you to your hotel or villa in a comfortable air-conditioned car.
And on your departure day, enjoy the same reliable transfer to Bali airport: your driver will arrive on time, assist with your bags, and drop you off right at the terminal.
Everything clear, smooth, and stress-free.
Book your Bali airport transfer in advance – and start your holiday in Bali with ease.
At the scheduled time, a driver from «Bali Made Tour» will arrive at your hotel or villa to take you to the airport. Please be ready at the hotel reception or the entrance of your villa.
Included waiting time is up to 2 hours from the scheduled pickup time listed in your account. Extra waiting time (more than 2 hours) is payable in cash directly to the driver: 100 000 idr / hour. For a night transfer, an additional charge of 50 000 idr / car is paid on the spot in cash to the driver. Night transfer times from 23.00 to 05.00.
If you are delayed, please inform the driver or contact the manager through the online chat for additional paid waiting time. You can change the driver's pickup time no later than 3 hours before the originally scheduled time.
Transfers must be booked and paid for at least 24 hours before your flight time.
If the transfer is arranged less than 24 hours before your flight arrival/departure, our company is not responsible for fulfilling your order.
If you want to change the pickup time assigned by the transport company, please contact us through the online chat on our website and inform the manager. Otherwise, the driver will wait for you at the time specified in your account.
If your driver is unresponsive, please contact us via the online chat on our website. Our support team is available daily from 9:00 AM to 11:00 PM (GMT+8).
For assistance outside these hours, you can reach the on-call manager at the transport company by phone number (the driver's phone number is listed in your personal account). Please provide your full name (as stated in your booking in English) and mention that you are «MyBaliTrips» customer.
car capacity up to 4 people with luggage
be sure to choose a ticket with the right area of your hotel
make sure to carefully fill in the date and time of departure
the transfer must be booked and paid for at least 24 hours before the departure time
price is the same regardless of the number of people
the driver speaks English and Indonesian
we provide a refund for the service, with a 10% deduction from the payment amount, if the customer cancels at least 3 hours before the event begins, or if they can provide an official hospital document.
refunds are processed using the exchange rate determined by the Bank of Indonesia on the day of payment.
we provide a full refund if the service provider is unable to deliver the service.
we assess refund requests within 5 calendar days from the date of the customer's application.
refunds are processed within 14 calendar days from the date of the customer's request.
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